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Just Push Record

Studio policy

Cancellation Policy

Last updated September 3, 2026

This page describes the current default cancellation, refund, and self-service rescheduling behavior. The policy text displayed and accepted for a particular booking controls that booking.

Cancellation and refunds

  • A confirmed booking canceled more than 48 hours before its scheduled start receives a full refund.
  • A booking canceled 48 hours or less before its scheduled start is non-refundable.
  • Self-service cancellation is available only before the session begins and requires a signed-in customer account whose email matches the booking.

Rescheduling

  • A confirmed booking can be rescheduled before the session begins through the authenticated manage-booking flow.
  • The replacement session must be tomorrow or later in the studio's time zone and must satisfy current availability, duration, occupancy, and operating-hour rules.
  • A self-service reschedule must keep the same total price. Contact JPR when the requested change produces a different price.

Booking-specific rules

The checkout flow displays the configured rules before payment and records the accepted text and acceptance time. This page does not create an exception, fee, credit, or refund beyond those displayed rules.